WHOLEHEARTEDLY STRIVE FOR CUSTOMER SUCCESS
PRE-SALES SERVICE
SITE SELECTION
Assist users in surveying and site selection
TECHNICAL
Provide technical support to the design team
CONSTRUCTION
Cooperate with the civil engineering party to complete the construction of embedded parts
AFTER-SALES SERVICE
ADJUSTMENT SYSTEM
Within six months after the garbage transfer station equipment is put into use (running in period), our company will send an engineer or technician to work on site, inspect and troubleshoot equipment at any time, ensure that the equipment is in good condition, and guide and supervise relevant personnel to use the equipment correctly and maintain it properly.
INSPECTION SYSTEM
After the equipment is put into use for six months, our company will regularly (every three months) send an engineer or technician to the site for inspection and regular checks.
REPAIR SYSTEM
When there is an abnormal malfunction in the operation of the equipment and the user requests service, it is guaranteed that professional personnel will be dispatched to the scene within 4 hours, and corresponding effective maintenance measures or replacement of relevant components will be taken to restore normal use. The 'emergency repair system' is not limited by the warranty period.
Strict after-sales service three systems
Let service always exceed our contract
Tel: +86 0731 85796000
TECHNICAL SUPPORT
Solution
Smart waste compression and transportation equipment is a combination of the Internet of Things perception, Internet transmission, information network, cloud computing and other new generation of information technology applications oriented to the knowledge society, which has changed the previous supervision mode relying on human resources to achieve intelligent, automated, and information-based time-space intelligent control and management of smart waste compression and transportation equipment.
Device Function
Unmanned personnel on duty, odor recognition system for object recognition, environmental cleanliness recognition system, remote monitoring and management system, mobile management function, fault diagnosis system, real-time voice alarm system
EVC
After sales Treasure
Exclusive Service
Online engineer 1-on-1 training, providing customers with 7X8 hour online service, and resolving any issues as soon as possible
Timely Communication
Set up multi-channel feedback channels such as WeChat, enterprise 400 phone, email, etc
Remote Service
Provide customers with 7X24 hour service, and remotely solve problems based on feedback from the user manual
Online Message
If you are interested in our products and services, please contact us or leave us a message, and we will be happy to assist you.
CONTACT US
Tel: +86 0731 85796000
Address:No. 11 Huanlian Road, Changsha High-tech Development Zone, Hunan 410215, China
E-mail:p-fine@163.com